SHIPPING POLICY

Shipping Policy for My Nanhe Kadam

At My Nanhe Kadam, we are committed to delivering every handcrafted wooden toy safely and securely to your doorstep. Each order is carefully packed with attention to detail, ensuring it reaches your family in excellent condition and ready to create beautiful childhood memories.

Shipping Coverage

We currently ship to most PIN codes across India.

At this time, international shipping is not available.

Order Processing & Delivery

  • Orders are processed within 1–3 business days after payment confirmation.

  • Standard delivery usually takes 3–7 business days, depending on your location and courier partner.

  • Delivery timelines for remote or rural areas may vary slightly.

Once your order has been dispatched, you will receive your tracking details via Email, SMS, or WhatsApp.

Order Tracking

Tracking your order is simple.

You can:

  • Use the tracking link shared with you after dispatch, or

  • Visit the Track Order section on our website and enter your Order ID.

If you need any assistance, our customer support team is always happy to help.

Urgent Deliveries

If you require your order urgently, please contact us via Email or Phone with your Order ID.

While we cannot guarantee expedited delivery, we will do our best to prioritize your request whenever possible.

Trusted Shipping Partners

We work with reliable and trusted courier partners to ensure your order reaches you safely and on time.

Our logistics partners are selected based on their commitment to secure handling and dependable delivery across India.

Carefully Packed with Love

Every Nanhe Kadam product is individually inspected before dispatch.

Our handcrafted wooden toys are securely packed using protective packaging materials to minimize the risk of damage during transit.

We take great care to ensure your order arrives in the same beautiful condition in which it leaves our workshop.

Delivery Guidelines

Please ensure that your:

  • Shipping address

  • Contact number

  • PIN code

are accurate at the time of placing your order.

My Nanhe Kadam will not be responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

If a delivery attempt fails due to an incorrect address or the recipient being unavailable, additional shipping charges may apply for re-delivery.

Shipping Delays

While we strive to deliver every order within the estimated timeline, occasional delays may occur due to circumstances beyond our control, including:

  • Courier partner delays

  • Weather conditions

  • Natural disasters

  • Government restrictions

  • Public holidays

  • Transportation disruptions

In such cases, My Nanhe Kadam shall not be held liable for delays in delivery.

Damaged Packages

If your package appears tampered with, opened, or visibly damaged at the time of delivery:

  • Please do not accept the package.

  • Inform the delivery partner immediately.

  • Contact My Nanhe Kadam as soon as possible.

If you accept a visibly damaged package without reporting it, your eligibility for replacement may be affected.

Contact Us

For any shipping-related questions or assistance, please contact us:

My Nanhe Kadam

Website: mynanhekadam.com

Email: supportnanhekadam@gmail.com

Phone: +91 88899 70367

Business Address:
Mashoor Ratlami Sev Bhandar, In Front of Kailash Talkies, Nai Sadak, Lashkar, Gwalior, Madhya Pradesh

We're dedicated to making sure every order reaches your doorstep safely, securely, and on time, so your little ones can begin creating cherished memories with Nanhe Kadam.