PRIVACY POLICY

Privacy Policy for My Nanhe Kadam

The terms "We", "Us", "Our", "Company", "My Nanhe Kadam", and "Nanhe Kadam" individually and collectively refer to My Nanhe Kadam, the official online store of Nanhe Kadam. The terms "You", "Your", and "User" refer to the users and visitors of our website.

This Privacy Policy is an electronic record in the form of an electronic contract under the provisions of the Information Technology Act, 2000 and the applicable rules thereunder, including amendments relating to electronic records. This Privacy Policy does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding agreement between you and My Nanhe Kadam. By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.


Business Information

Brand Name: Nanhe Kadam

Website: mynanhekadam.com

Customer Support Email: supportnanhekadam@gmail.com

Customer Support Number: +91 88899 70367

Business Address:
Mashoor Ratlami Sev Bhandar in front of Kailash Talkies, Nai Sadak, Lashkar, Gwalior


USER CONSENT

By visiting, browsing, registering, or purchasing products through My Nanhe Kadam, you consent to the collection, storage, processing, and use of your information as described in this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please discontinue using our website.


INFORMATION WE COLLECT

To provide a smooth and secure shopping experience, we may collect the following information:

  • Full Name

  • Mobile Number

  • Email Address

  • Shipping Address

  • Billing Address

  • City, State, and PIN Code

  • Order Details

  • Communication preferences

  • Payment-related information processed through secure third-party payment gateways

For security reasons, My Nanhe Kadam does not collect or store your credit card numbers, debit card numbers, CVV, UPI PIN, internet banking passwords, or other sensitive financial credentials on its servers.

The information collected is used only for:

  • Processing and confirming orders

  • Delivering products

  • Providing customer support

  • Sending order confirmations and shipping updates

  • Managing returns or exchanges

  • Improving our website and services

  • Preventing fraud and maintaining website security

  • Complying with legal obligations

Information that is publicly available or disclosed under applicable law shall not be considered sensitive personal information.


COOKIES

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your shopping cart

  • Understand visitor preferences

  • Improve website performance

  • Enhance website functionality

  • Analyze website traffic

Cookies do not store sensitive personal information unless you voluntarily provide such information.

You may disable cookies through your browser settings at any time. However, certain features of the website may not function properly after disabling cookies.


INFORMATION SHARING

At My Nanhe Kadam, protecting your privacy is one of our highest priorities.

We do not sell, rent, lease, or trade your personal information to any third party.

Your information may only be shared under the following circumstances:

Legal Requirements

When required by law, court order, government authority, regulatory body, or law enforcement agency for investigation, fraud prevention, legal compliance, or protection of our legal rights.

Trusted Service Providers

We may share limited information with trusted service providers solely for the purpose of providing our services, including:

  • Courier and logistics partners

  • Payment gateway providers

  • Technology and website hosting providers

  • Customer support service providers

These partners receive only the information necessary to perform their services and are required to maintain strict confidentiality.


PAYMENT SECURITY

All online payments are processed through secure and trusted third-party payment gateways that comply with applicable security standards.

My Nanhe Kadam never stores your complete card details, banking credentials, or payment passwords on its servers.


INFORMATION SECURITY

We implement appropriate technical, administrative, and organizational security measures to safeguard your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

These measures include:

  • Secure servers

  • Restricted access controls

  • Regular security monitoring

  • Secure payment processing

  • Internal security reviews

Although we take every reasonable precaution, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.


CHILDREN'S PRIVACY

Our products are specially designed for babies and young children. However, our website is intended for use by parents, guardians, and adults who purchase products on behalf of children.

We do not knowingly collect personal information directly from children under the applicable age.

If we become aware that personal information has been collected directly from a child without appropriate parental consent, we will take reasonable steps to delete such information.


PRODUCT INFORMATION

At Nanhe Kadam, every wooden toy is thoughtfully handcrafted using natural wood.

Because wood is a natural material and each product is individually crafted, slight variations in:

  • Wood grain

  • Texture

  • Amber colors

  • Finish

  • Handcrafted detailing

may occur. These natural differences make every product unique and should not be considered manufacturing defects.

We strive to ensure that product descriptions, images, dimensions, and specifications displayed on our website are as accurate as possible. However, slight variations may occur due to photography, screen settings, or handcrafted production.


THIRD-PARTY LINKS

Our website may contain links to third-party websites for your convenience.

Once you leave My Nanhe Kadam, we are not responsible for the privacy practices, security, or content of those external websites. We encourage you to review their respective privacy policies before providing any personal information.


POLICY UPDATES

My Nanhe Kadam reserves the right to modify, update, or revise this Privacy Policy at any time without prior notice.

Any changes will become effective immediately upon publication on this website.

Your continued use of the website after such updates constitutes your acceptance of the revised Privacy Policy.


GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of this website or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts in India.


CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please feel free to contact us.

My Nanhe Kadam

Website: mynanhekadam.com

Email: supportnanhekadam@gmail.com

Phone: +91 88899 70367

Business Address: Mashoor Ratlami Sev Bhandar in front of Kailash Talkies, Nai Sadak, Lashkar, Gwalior

We are committed to protecting your privacy and providing every family with a safe, secure, and transparent shopping experience.